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How to upgrade a hardware locked license
It is very important you read through all the text on this page
thoroughly.
Either of these reasons are valid for a license upgrade:
- You are upgrading from an older version of PS 2005 to a newer - at least 05.09.11. (New license file format)
- You have changed your hardware in such a way that the Hardware ID (HID)
no longer match your original.
When upgrading please note the following:
- The Hardware ID of a computer can be found by running the program
FindHardwareID.exe
(130Kb)
After running FindHardwareId.exe please use Ctrl+V to copy the Hardware ID
into the field below.
- If you have changed email address, please specify both your new email
address and the original information so we can match your license.
- If you have purchased more than one product from Alien Connections we
will upgrade all your licenses at the same time.
You must unconditionally enter all fields below. You will not be
contacted by us, and your
privacy is protected. Nevertheless, please enter
valid information. The entered information will be proof-read manually by us,
so if you are
unsure about any data or mistakenly enter wrong information, we will
gladly help you out.
To complete this request we must have your old license on file. Please do not complete this form if you do not have a hardware locked license. You should verify that the old license is in fact not working with the latest version of the program.
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